Why "Compliance" Is the Top Criterion for Adult Products?
Created on 09.01
Adult products are directly related to health, privacy, and subject to strict legal supervision. Therefore, "compliance" has become a core prerequisite for avoiding risks and safeguarding rights. Its necessity is evident when analyzed from three key dimensions: health, rights, and law.
I. Health Dimension: Compliance = Material Safety, Preventing Physical Harm
Most adult products come into direct contact with private body parts, so material safety is crucial—and compliance is the only guarantee:
1. Compliant Products: Safety Backed by Standards
They must meet national mandatory standards (e.g., silicone complies with GB 4806.11-2016) and pass authoritative testing to eliminate harmful substances such as phthalates and heavy metals. Care products need to undergo irritation tests; products classified as medical devices must hold a Medical Device Registration Certificate and be produced in a fully sterile process, ensuring controllable health risks.
2. Non-Compliant Products: Prominent Health Hazards
Most are "three-no products" (no ingredient list, no testing report, no manufacturer). They often use recycled silicone or low-quality plastic, contain allergenic preservatives and fragrances, and are prone to causing allergies, inflammation, or even endocrine disorders. There have been cases where private-domain products (sold via WeChat Moments, QQ Groups, etc.) caused health issues for consumers due to 10 times the standard limit of harmful substances.
II. Rights Dimension: Compliance = Dual Protection of After-Sales Service and Privacy, Avoiding Helplessness in Defending Rights
Adult product consumption has special demands for after-sales service and privacy, and compliant channels can effectively safeguard consumers’ rights:
1. Compliant Platforms: More Secure Consumption
- Transparent After-Sales Service: Clear policies such as "7-15 days free return/exchange for unused products" and "replacement for quality defects" are available in written form (e.g., order details, platform terms).
- Strict Privacy Protection: Unmarked packaging, anonymous consultation, and data encryption are implemented, in line with the Personal Information Protection Law.
- Smooth Rights Defense: For e-commerce platforms, consumers can request platform intervention; official brand websites provide dedicated after-sales support, with traceable complaint processes.
2. Non-Compliant Channels: No Bottom Line for Rights
- No After-Sales Support: Private-domain sellers refuse returns/exchanges and may block consumers; niche unqualified websites lack customer service.
- Privacy Exposure: Consumers are forced to provide personal information (e.g., detailed address, ID number), which is at high risk of leakage or resale.
- No Evidence for Rights Defense: Transactions rely on direct payments via WeChat/Alipay (no formal order records), leaving consumers without evidence to file complaints—often resulting in self-absorbed losses.
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